SMS Privacy and Data Protection Policy

At DWP Medical, we are committed to protect your privacy and handling your personal information responsibly. This policy outlines how we collect, store, and use your data in compliance with the Telephone Consumer Protection Act (TCPA).

1. Data Collection

We collect your phone number exclusively for client communication and service-related interactions. Your contact information will not be shared with third parties for marketing or unrelated purposes, ensuring that any messages you receive are relevant to your inquiries or services provided.

2. Data Storage and Security

Your data is stored on secure servers with encryption measures in place to prevent unauthorized access. Access to your information is restricted to authorized personnel who need it for legitimate business purposes. We adhere to data protection regulations to ensure the safety and privacy of your information.

3. Compliance with TCPA

Our SMS communications comply with TCPA guidelines:
• We obtain double opt-in consent before sending any SMS messages. You can consent verbally or via email, and your consent will be confirmed via the first text message.
• We provide a straightforward opt-out option. You may reply “STOP” at any time to unsubscribe from further messages. Alternatively, you can email sales@dwpmedical.com with the subject or body containing “STOP” or similar language, or verbally opt out by contacting our compliance team at (888) 508-5775.
• All opt-in and opt-out requests are documented and logged to maintain accurate records of user preferences.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request data deletion in line with applicable privacy laws by contacting us at (888) 508-5775.
If you have any questions about our SMS Privacy and Data Protection Policy, please reach out to us at (888) 508-5775.